The Ormond At Tetbury

We booked this last minute so was a lot cheaper that it normally would have been and was so pleased we did. It was centrally located in the Town which was perfect. It was boutique style hotel. The rooms were on one side of the hotel, the restaurant/bar on the other and a courtyard in between. Bed room (we stayed in Room 15) was far better than we expected.

We had a great sized room and spacious ensuite, both had everything we needed. The bed was super comfortable and a range of pillows. There was even a little box of treats for us to have with our cuppa in the room. The staff were very friendly, bright, happy and super helpful. Nothing was ever any trouble. We ate in the first night and loved our meals, so continued to do so throughout our stay and found everything really nice. We ordered our breakfast from the menu and it was lovely with a generous serve. Staff were able to give us Aussies tips on questions asked about the town and places to visit and get around. Hope to come back one day soon.

Our garden room wasspacious and very well appointed with lovely decor. Staff were excellent, friendly and very helpful. Olivia the duty manager was great and went out of her way to make the stay enjoyable coping brilliantly with a group of ex RAF aircrew of a certain age and their partners.

The employees went out of their way to make our stay as leisurely as possible! From carrying all of our luggage up two floors to our room (I had 3 suitcases and two backpacks on my own) to taking us in their own personal car to our spa appointment that evening because there were no Ubers available, they stopped at nothing! We felt like princesses! They also had a room that accommodated three, which most hotels in the areas did not offer.

We had to cancel our first night at short notice due to an emergency. The staff were very sympathetic and there was a mis-understanding over breakfast on the day we stayed. The staff opened up the kitchen especially and gave a free breakfast. Not to suggest you should try and get a free breakfast out of the Ormond but they were all genuinely lovely staff. The bar was another bonus - my son and I didn't expect a hotel bar to be the place to drink in Tetbury but it was. We wondered round town and found nowhere that looked better so we went back to The Ormond. Good beer, freindly service and it gradually filled up with a good crown of locals. Above and beyond our expectations - Thank you to the owners and staff.